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									Privacy Policy
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		<p>At Derma Heaven, we are committed to delivering your skincare products safely and on time.</p><p><strong>Order Processing</strong></p><ul><li style="list-style-type: none;"><ul><li>Orders are processed within 1-2 business days after successful payment.</li><li>Orders placed on Sundays or public holidays will be processed on the next working day.</li><li>During festive seasons or sale periods, processing may take slightly longer.</li></ul></li></ul><p><strong>Shipping Timeline</strong></p><p>Estimated delivery times:</p><ul><li>Metro Cities: 2-5 Business Days</li><li>Other Cities: 4-7 Business Days</li><li>Remote Locations: 5-10 Business Days</li></ul><p>Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.</p><p><strong>Shipping Charges<br /></strong></p><ul><li>Free Shipping on orders above ₹499 (Customize if required)</li><li>Orders below ₹499: Shipping charge ₹49 (Customize as per your pricing)</li></ul><p><strong>Order Tracking</strong></p><p>Once your order is shipped, you'll receive:</p><ul><li>Tracking Number</li><li>Courier Partner Details</li><li>Tracking Link via</li><li>Email/SMS/WhatsApp</li></ul><p><strong>Delivery Issues</strong><br /><br />If your package is:</p><ul><li>Damaged</li><li>Tampered</li><li>Incorrect</li><li>Missing items</li></ul><p>Please contact us within 48 hours of delivery with clear photos and your order number.</p>