<h3>
									Refund Policy
			</h3>
		<p><strong>At Derma Heaven</strong>, customer satisfaction is important to us.</p><p>Due to hygiene and safety reasons, skincare and cosmetic products have limited refund eligibility.<br /><br /></p><p><strong>Eligible for Refund</strong></p><p>Refunds are available if:</p><ul><li>Wrong product delivered</li><li>Product damaged during transit</li><li>Product missing from the order</li><li>Product expired</li></ul><p>Please report within 48 hours of delivery.</p><p>Photos and videos may be required for verification.<br /><br /></p><p><strong>Not Eligible</strong></p><p>Refunds are not applicable if:</p><ul><li>Product has been opened or used</li><li>Product doesn't suit your skin</li><li>Allergic reaction occurs</li><li>You change your mind after purchase</li><li>Incorrect shipping information provided by customer</li></ul><p>We recommend performing a patch test before using any skincare product.</p><p> </p><p><strong>Refund Timeline</strong></p><p>Once approved:</p><ul><li>Refund initiated within <strong>5-7 business days</strong></li><li>Amount credited to the original payment method within <strong>7-10 business days</strong></li></ul>